So, you’ve read about GoHighLevel and now you’re asking yourself if it’s the right move for your organization. Perhaps somebody hyped it up. Maybe you saw the buzz online concerning it being an “all-in-one” marketing service. Either way, you’re here, looking for a real-deal breakdown. No fluff, no sugarcoating. GoHighLevel Customer Experiences..
Well, you remain in the appropriate place.
Since after utilizing GoHighLevel for a few years, I’ve seen it all– the highs, the frustrations, and the hidden gems. Let me stroll you with what it’s in fact like to use this beast of a platform, so you can determine if it’s a smart fit for you.
GoHighLevel: A Powerhouse
Let’s not dance around it– GoHighLevel is remarkably powerful. It resembles providing your organization a Swiss Army knife. You get CRM tools, marketing automation, funnels, consultation scheduling, email and SMS campaigns, social media DMs, membership locations, websites, pipelines … the listing takes place.
But here’s the important things nobody informs you upfront: it takes time to discover. You will not just subscribe and instantly seem like a marketing wizard. There’s a contour. However if you want to climb it? The benefit is big.
What You’ll Love
You Can Ultimately Ditch All the Other Tools
Ever before feel like your service is duct-taped along with 10 different applications? One for e-mails, another for funnels, another thing for SMS, and do not neglect your booking software application. Oh, and your CRM.
Yeah … exhausting.
GoHighLevel modifications that. It replaces basically whatever– other than your payment gateway. (We’ll chat a lot more about that later.) You will not need to handle tabs or hope Zapier does not glitch out. Everything remains in one area. Which alone? Well worth the cost of admission.
Seriously, I made use of to waste hours babysitting integrations. Now, I do not also think of it.
It Keeps Improving. Like, Every Day
Many platforms present updates a few times a year. Perhaps when a quarter if you’re fortunate.
GoHighLevel? They get on lightning speed.
I have actually seen new features drop in the same week– also on the same day– numerous times. One day it’s a brand-new integration with Square, the following it’s updated video uploads, then unexpectedly there’s a brand-new social coverage device. It’s wild.
The development team is continuously listening to individuals (yes, you) and really implementing requests. You want something included? There’s a good chance it’ll show up on the roadmap and in fact obtain constructed. That sort of responsiveness is unusual.
Interact With Your Target Market Every Way Feasible
This component? Substantial.
You’re not just stuck with e-mail and SMS anymore. GoHighLevel allows you speak with your individuals throughout systems– phone calls, voicemail drops, Facebook DMs, Instagram, TikTok, WhatsApp, website chat … the whole shebang.
And the best part? All those messages funnel right into one simple discussion tab. One inbox. No more hunting down a roaming Instagram message or neglecting to respond to a text. It’s in place. Tidy. Simple. Workable.
SaaS Mode, The Huge Leagues
This one’s a game-changer if you’ve obtained business blood in your capillaries.
SaaS mode lets you rebrand the system as your own software application and resell it. Seriously. You establish your own pricing, slap your own logo design on it, and boom– you have actually got a whole new income stream.
It’s not quite “set it and forget it”, however it’s certainly near-passive income. And unlike using solutions, where you’re restricted by time and capability, selling a white-labeled platform ranges. Fast.
If you’re currently offering clients or you have actually obtained a target market, this might open a completely new revenue layer for you.
Automation That Frees Up Your Life
Ever before obtain stuck doing the exact same monotonous jobs over and over? Customer onboarding, follow-ups, rescheduling … it consumes your day prior to you also reach the fun things.
GoHighLevel’s automation workflows address that.
You can construct multi-step, multi-channel workflows that cause based upon actions– send out a follow-up SMS after someone publications, support leads via email series, auto-tag get in touches with in your CRM, routine consultations, you call it.
It’s effective– virtually intimidatingly so in the beginning. Once you set it up? Life-altering. You’ll question exactly how you ever before took care of without it.
It’s Not Just for Agencies; GoHighLevel Customer Experiences
Back in the very early days, GoHighLevel was plainly developed with digital marketing agencies in mind. And yeah, it’s still killer for agencies. And now? It’s way much more available.
If you run a local business– say a dental practitioner, a health and fitness studio, a property firm– this platform can be your best friend. You do not require a marketing level to make it help you.
Even much better, GoHighLevel provides “snapshots”– essentially prebuilt templates with funnels, automations, e-mails, and a lot more tailored for details markets. Tons one up and you’re midway done already.
And at $97/month for the starter plan? It’s a heck of an offer compared to assembling whatever together with various other tools that nickel and penny you into a $500 tech pile.
Now for the Not-So-Great Parts
Alright, let’s be genuine for a sec. GoHighLevel isn’t remarkable. It’s packed with power, but there are a couple of traits you need to understand before diving in.
Some Features Cost Bonus
GoHighLevel bills additional for certain points– generally e-mail, phone, SMS, and AI services. Not a ton of money, yet it’s something to factor right into your spending plan.
What pests me is that the pricing web page does not really mean this out plainly. You need to dig via the help center to figure it out. Personally? I think they need to be a lot more in advance regarding that.
Still, using Twilio or Mailgun with GoHighLevel is typically less expensive than going all-in on standalone systems. So in the grand plan, you’re still most likely saving money.
The Consumer Assistance? It’s a Mixed Bag
Here’s where points obtain a little rocky.
On one hand, GoHighLevel offers Zoom support calls– which is incredible and truthfully above and past what a lot of systems provide you.
But on the other hand? Their live conversation and SMS assistance can be frustratingly slow-moving or purposeless. I have actually needed to chase after support reps for follow-ups greater than when. And I have actually received text with flat-out wrong info (like informing me my free trial was finishing … when it wasn’t).
So yeah– for important things, publication a Zoom. Don’t depend on chat GoHighLevel Customer Experiences.
The Training Materials? Pretty Outdated
This is just one of my largest complaints.
Because GoHighLevel updates continuously, their aid docs and video tutorials typically obtain left in the dust. You’ll be trying to follow a tutorial, just to understand the screenshots and directions are from, like, 2021.
If you’re new and depending on those sources, it can be irritating. That claimed, the community is active, and there are tons of updated walkthroughs floating about on YouTube and Facebook groups. You’ll figure it out– just prepare to Google a few points.
Stripe or Bust
Below’s an unusual restriction: to utilize SaaS mode and several of the rebilling features, you have to use Stripe.
Currently, Stripe is fantastic if you’re in the united state or other sustained countries. Yet if you’re not? This could be an issue. There are various other repayment integrations like PayPal and currently Square, but they don’t cover whatever (yet).
With any luck, that’ll change quickly. Square integration is still new, and there’s talk of increasing its functionality. Fingers went across.
It Can Be Overwhelming, Especially for Newbies
Let me claim this loud and clear: GoHighLevel is not “plug and play”.
If you’re new to sales funnels, automations, or CRMs, the learning contour is genuine. You’re not mosting likely to master whatever in a day.
Truthfully, do not even attempt. Begin with the fundamentals– maybe consultation scheduling or funnel creation– and develop from there. Attempting to discover every little thing at the same time is a recipe for burnout.
Also, the user interface isn’t super user-friendly. Some settings are in your Agency view, others in your Sub-Accounts. Expect to really feel a little lost in the beginning. Completely typical.
Once it clicks? You’ll feel like an illusionist.
Conclusion
Right here’s the deal: GoHighLevel isn’t for everybody.
If you desire something dead-simple, like Mailchimp or Calendly, this most likely isn’t the system for you. There’s way too much power under the hood for it to be “very easy” out of the box.
But if you’re developing a severe organization and you want one device to run the whole thing– marketing, CRM, sales, automations, support– then of course, GoHighLevel is 100% worth a look.
I don’t regret changing. Not also a little. And once you master it? You’ll possibly question just how you ever lived without it.
So go ahead, take the leap. Just offer on your own time to find out the ropes.
You’ll thank yourself later.