GoHighLevel Helpdesk: Everything You Need To Know!

So, you’ve become aware of GoHighLevel and now you’re asking yourself if it’s the ideal move for your service. Possibly somebody hyped it up. Maybe you saw the buzz online regarding it being an “all-in-one” marketing service. In either case, you’re here, searching for a real-deal failure. No fluff, no sugarcoating. GoHighLevel Helpdesk..

Well, you remain in the appropriate area.

Since after making use of GoHighLevel for a few years, I’ve seen it all– the highs, the headaches, and the hidden gems. Let me walk you through what it’s really like to utilize this monster of a system, so you can decide if it’s a wise fit for you.

GoHighLevel: A Powerhouse

Let’s not dance around it– GoHighLevel is insanely effective. It’s like providing your organization a Pocket knife. You obtain CRM tools, marketing automation, funnels, visit organizing, e-mail and SMS campaigns, social media DMs, subscription locations, internet sites, pipelines … the list goes on.

But here’s the thing nobody informs you upfront: it takes some time to learn. You won’t simply subscribe and immediately seem like a marketing wizard. There’s a contour. Yet if you want to climb it? The payoff is big.

What You’ll Love

You Can Lastly Ditch All the Other Devices

Ever feel like your service is duct-taped together with 10 various applications? One for emails, one more for funnels, something else for SMS, and do not neglect your reservation software program. Oh, and your CRM.

Yeah … tiring.

GoHighLevel changes that. It replaces pretty much every little thing– other than your settlement portal. (We’ll talk much more concerning that later on.) You won’t need to manage tabs or hope Zapier doesn’t problem out. Everything remains in one location. And that alone? Well worth the price of admission.

Seriously, I utilized to waste hours babysitting integrations. Currently, I don’t even think about it.

It Maintains Getting Better. Like, Everyday

A lot of platforms present updates a couple of times a year. Possibly once a quarter if you’re fortunate.

GoHighLevel? They’re on warp speed.

I have actually seen new features drop in the very same week– also on the exact same day– multiple times. Someday it’s a new integration with Square, the following it’s upgraded video uploads, then unexpectedly there’s a brand-new social coverage device. It’s wild.

The growth group is constantly paying attention to individuals (yes, you) and in fact executing demands. You want something added? There’s a great chance it’ll show up on the roadmap and actually obtain constructed. That kind of responsiveness is rare.

Connect With Your Target Market Every Means Feasible

This component? Large.

You’re not just stuck to e-mail and SMS any longer. GoHighLevel lets you talk to your people throughout systems– call, voicemail declines, Facebook DMs, Instagram, TikTok, WhatsApp, website chat … ball of wax.

And the most effective part? All those messages funnel into one simple discussion tab. One inbox. No more searching down a roaming Instagram message or neglecting to respond to a text. It’s all there. Tidy. Simple. Workable.

SaaS Mode, The Big Leagues

This one’s a game-changer if you’ve got business blood in your veins.

SaaS mode allows you rebrand the platform as your very own software and market it. Seriously. You establish your very own pricing, put your own logo on it, and boom– you’ve obtained a whole brand-new revenue stream.

It’s not quite “set it and forget it”, yet it’s absolutely near-passive income. And unlike offering services, where you’re restricted by time and capability, offering a white-labeled platform scales. Fast.

If you’re currently serving clients or you have actually got a target market, this might unlock a completely new revenue layer for you.

Automation That Frees Up Your Life

Ever before obtain stuck doing the exact same uninteresting tasks over and over? Client onboarding, follow-ups, rescheduling … it eats up your day before you even reach the enjoyable stuff.

GoHighLevel’s automation workflows fix that.

You can build multi-step, multi-channel workflows that trigger based on activities– send a follow-up SMS after somebody books, nurture leads with e-mail sequences, auto-tag calls in your CRM, schedule appointments, you call it.

It’s effective– nearly intimidatingly so in the beginning. Once you set it up? Life-changing. You’ll ask yourself how you ever before handled without it.

It’s Not Just for Agencies; GoHighLevel Helpdesk

Back in the very early days, GoHighLevel was clearly made with digital marketing firms in mind. And yeah, it’s still killer for companies. Today? It’s method a lot more available.

If you run a regional business– state a dentist, a health and fitness workshop, a realty agency– this system can be your friend. You do not need a marketing level to make it help you.

Even better, GoHighLevel uses “snapshots”– essentially prebuilt templates with funnels, automations, e-mails, and extra tailored for details industries. Tons one up and you’re halfway done currently.

And at $97/month for the starter plan? It’s a heck of an offer contrasted to piecing every little thing together with other devices that nickel and dime you right into a $500 tech pile.

Currently for the Not-So-Great Components

Alright, let’s be actual for a sec. GoHighLevel isn’t remarkable. It’s packed with power, however there are a few peculiarities you ought to understand prior to diving in.

Some Features Expense Additional

GoHighLevel charges extra for sure things– mostly email, phone, SMS, and AI services. Not a ton of cash, but it’s something to element into your budget.

What pests me is that the pricing web page does not actually mean this out clearly. You have to dig via the assistance facility to figure it out. Directly? I believe they ought to be extra in advance concerning that.

Still, making use of Twilio or Mailgun with GoHighLevel is typically cheaper than going all-in on standalone platforms. So in the grand scheme, you’re still possibly conserving cash.

The Client Support? It’s a Variety

Right here’s where things get a little rough.

On one hand, GoHighLevel uses Zoom support calls– which is outstanding and truthfully above and beyond what the majority of systems offer you.

Yet on the other hand? Their real-time chat and SMS assistance can be frustratingly slow-moving or purposeless. I’ve needed to chase support reps for follow-ups greater than as soon as. And I have actually gotten text messages with flat-out incorrect info (like telling me my free trial was finishing … when it wasn’t).

So yeah– for important things, book a Zoom. Do not count on chat GoHighLevel Helpdesk.

The Training Materials? Pretty Outdated

This is just one of my greatest complaints.

Since GoHighLevel updates frequently, their assistance docs and video tutorials usually obtain left in the dust. You’ll be trying to follow a tutorial, only to realize the screenshots and directions are from, like, 2021.

If you’re brand-new and counting on those resources, it can be irritating. That stated, the community is active, and there are tons of upgraded walkthroughs floating about on YouTube and Facebook teams. You’ll figure it out– simply prepare to Google a couple of things.

Stripe or Bust

Here’s an unusual limitation: to make use of SaaS mode and several of the rebilling features, you have to utilize Stripe.

Currently, Stripe is excellent if you remain in the U.S. or various other sustained nations. But if you’re not? This could be a trouble. There are various other settlement integrations like PayPal and currently Square, but they don’t cover whatever (yet).

Hopefully, that’ll alter soon. Square integration is still new, and there’s talk of broadening its performance. Fingers crossed.

It Can Be Overwhelming, Specifically for Newbies

Let me say this loud and clear: GoHighLevel is not “plug and play”.

If you’re all new to sales funnels, automations, or CRMs, the learning curve is real. You’re not going to master every little thing in a day.

Truthfully, do not also attempt. Start with the essentials– perhaps consultation scheduling or funnel creation– and construct from there. Attempting to find out everything at the same time is a dish for burnout.

Also, the interface isn’t super intuitive. Some setups remain in your Agency view, others in your Sub-Accounts. Expect to really feel a little lost initially. Totally regular.

But once it clicks? You’ll feel like an illusionist.

Final thought

Right here’s the offer: GoHighLevel isn’t for everybody.

If you want something dead-simple, like Mailchimp or Calendly, this probably isn’t the system for you. There’s too much power under the hood for it to be “easy” out of the box.

Yet if you’re developing a severe service and you desire one device to run the whole point– marketing, CRM, sales, automations, support– after that of course, GoHighLevel is 100% worth an appearance.

I don’t regret changing. Not also a little. And as soon as you master it? You’ll most likely wonder exactly how you ever before lived without it.

So go on, take the jump. Just give yourself time to learn the ropes.

You’ll thank on your own later on.

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