So, you have actually become aware of GoHighLevel and currently you’re wondering if it’s the best move for your business. Perhaps somebody hyped it up. Maybe you saw the buzz online about it being an “all-in-one” marketing service. In either case, you’re below, trying to find a real-deal failure. No fluff, no sugarcoating. GoHighLevel Customer Support..
Well, you’re in the best location.
Since after utilizing GoHighLevel for a couple of years, I have actually seen it all– the highs, the frustrations, and the covert gems. Let me walk you through what it’s really like to use this beast of a system, so you can decide if it’s a smart fit for you.
GoHighLevel: A Giant
Let’s not hem and haw it– GoHighLevel is insanely powerful. It’s like giving your company a Swiss Army knife. You obtain CRM devices, marketing automation, funnels, visit organizing, email and SMS campaigns, social media sites DMs, subscription areas, internet sites, pipelines … the checklist takes place.
Yet here’s the thing no one tells you ahead of time: it takes time to find out. You won’t simply register and instantly seem like a marketing wizard. There’s a contour. However if you want to climb it? The payoff allows.
What You’ll Love
You Can Ultimately Ditch All the Various Other Tools
Ever feel like your company is duct-taped together with 10 different applications? One for e-mails, another for funnels, another thing for text, and don’t neglect your booking software program. Oh, and your CRM.
Yeah … exhausting.
GoHighLevel modifications that. It changes virtually whatever– other than your payment gateway. (We’ll chat more regarding that later on.) You won’t need to handle tabs or hope Zapier doesn’t glitch out. Everything’s in one area. And that alone? Well worth the price of admission.
Seriously, I used to lose hours babysitting integrations. Now, I do not also think about it.
It Keeps Improving. Like, Everyday
Most platforms turn out updates a couple of times a year. Possibly once a quarter if you’re lucky.
GoHighLevel? They get on terminal velocity.
I have actually seen brand-new features drop in the very same week– also on the same day– several times. Someday it’s a brand-new integration with Square, the next it’s upgraded video uploads, after that suddenly there’s a new social coverage tool. It’s wild.
The growth group is constantly listening to customers (yes, you) and actually applying requests. You desire something included? There’s a likelihood it’ll show up on the roadmap and actually obtain built. That type of responsiveness is unusual.
Interact With Your Target Market Every Method Feasible
This component? Large.
You’re not just stuck with email and SMS anymore. GoHighLevel allows you speak with your individuals across platforms– phone calls, voicemail decreases, Facebook DMs, Instagram, TikTok, WhatsApp, internet site chat … the whole shebang.
And the most effective component? All those messages funnel right into one simple conversation tab. One inbox. No more hunting down a roaming Instagram message or failing to remember to reply to a message. It’s all there. Clean. Simple. Workable.
SaaS Mode, The Big Leagues
This one’s a game-changer if you’ve obtained business blood in your capillaries.
SaaS mode allows you rebrand the platform as your very own software program and market it. Seriously. You establish your own pricing, slap your very own logo on it, and boom– you’ve got an entire brand-new profits stream.
It’s not quite “set it and forget it”, yet it’s certainly near-passive earnings. And unlike providing services, where you’re limited by time and capability, selling a white-labeled platform ranges. Rapid.
If you’re already offering customers or you’ve got an audience, this could unlock a totally new income layer for you.
Automation That Frees Up Your Life
Ever get stuck doing the same boring tasks over and over? Customer onboarding, follow-ups, rescheduling … it consumes your day before you even get to the enjoyable things.
GoHighLevel’s automation workflows fix that.
You can develop multi-step, multi-channel workflows that trigger based on activities– send a follow-up SMS after someone books, support leads through e-mail sequences, auto-tag contacts in your CRM, schedule appointments, you name it.
It’s effective– practically intimidatingly so initially. Once you establish it up? Life-changing. You’ll question how you ever took care of without it.
It’s Not Just for Agencies; GoHighLevel Customer Support
Back in the very early days, GoHighLevel was plainly developed with digital marketing agencies in mind. And yeah, it’s still awesome for agencies. Today? It’s means much more available.
If you run a regional service– state a dental professional, a physical fitness studio, a realty firm– this platform can be your friend. You don’t need a marketing level to make it work for you.
Also better, GoHighLevel uses “snapshots”– primarily prebuilt templates with funnels, automations, e-mails, and much more customized for specific industries. Lots one up and you’re midway done currently.
And at $97/month for the starter plan? It’s a heck of a bargain compared to assembling everything along with various other tools that nickel and dollar you right into a $500 technology stack.
Now for the Not-So-Great Components
Alright, let’s be actual for a sec. GoHighLevel isn’t flawless. It’s packed with power, however there are a few traits you need to recognize prior to diving in.
Some Features Price Bonus
GoHighLevel bills added for sure points– mainly e-mail, phone, SMS, and AI solutions. Not a ton of money, however it’s something to factor right into your spending plan.
What bugs me is that the pricing page doesn’t really mean this out plainly. You need to dig through the help center to figure it out. Directly? I assume they need to be more upfront about that.
Still, using Twilio or Mailgun with GoHighLevel is generally more affordable than going all-in on standalone systems. So in the grand plan, you’re still probably saving cash.
The Consumer Support? It’s a Variety
Below’s where things obtain a little rough.
On one hand, GoHighLevel provides Zoom assistance calls– which is amazing and honestly above and past what a lot of platforms give you.
Yet on the other hand? Their live conversation and SMS support can be frustratingly slow or unhelpful. I’ve had to chase after support representatives for follow-ups greater than when. And I have actually received text messages with flat-out wrong info (like telling me my free trial was finishing … when it had not been).
So yeah– for essential things, book a Zoom. Do not rely upon conversation GoHighLevel Customer Support.
The Training Materials? Pretty Outdated
This is one of my greatest gripes.
Since GoHighLevel updates constantly, their help docs and video tutorials commonly get left in the dust. You’ll be trying to follow a tutorial, only to understand the screenshots and directions are from, like, 2021.
If you’re brand new and relying upon those sources, it can be irritating. That claimed, the community is active, and there are tons of updated walkthroughs floating around on YouTube and Facebook teams. You’ll figure it out– simply prepare to Google a few points.
Stripe or Bust
Below’s an odd limitation: to use SaaS mode and a few of the rebilling features, you have to utilize Stripe.
Currently, Stripe is fantastic if you remain in the united state or other sustained countries. However if you’re not? This could be a problem. There are various other repayment integrations like PayPal and now Square, but they don’t cover everything (yet).
Hopefully, that’ll alter quickly. Square integration is still new, and there’s broach broadening its capability. Fingers crossed.
It Can Be Frustrating, Especially for Newbies
Let me claim this loud and clear: GoHighLevel is not “plug and play”.
If you’re brand new to sales funnels, automations, or CRMs, the learning curve is real. You’re not going to understand every little thing in a day.
Honestly, do not also attempt. Start with the basics– maybe visit scheduling or funnel production– and construct from there. Attempting to discover everything at the same time is a dish for fatigue.
Also, the interface isn’t incredibly user-friendly. Some settings remain in your Agency view, others in your Sub-Accounts. Expect to really feel a little lost initially. Completely normal.
Once it clicks? You’ll feel like a magician.
Conclusion
Below’s the bargain: GoHighLevel isn’t for everyone.
If you desire something dead-simple, like Mailchimp or Calendly, this possibly isn’t the system for you. There’s excessive power under the hood for it to be “simple” out of the box.
But if you’re developing a severe business and you desire one tool to run the entire thing– marketing, CRM, sales, automations, assistance– after that yes, GoHighLevel is 100% worth a look.
I do not regret changing. Not also a little. And once you master it? You’ll possibly wonder how you ever before lived without it.
So proceed, take the jump. Simply offer on your own time to learn the ropes.
You’ll thank on your own later on.