So, you’ve heard about GoHighLevel and now you’re wondering if it’s the right move for your business. Perhaps somebody hyped it up. Perhaps you saw the buzz online about it being an “all-in-one” marketing remedy. Either way, you’re here, seeking a real-deal failure. No fluff, no sugarcoating. GoHighLevel Customer Service..
Well, you’re in the right location.
Due to the fact that after utilizing GoHighLevel for a few years, I have actually seen it all– the highs, the migraines, and the concealed gems. Let me stroll you via what it’s actually like to use this monster of a system, so you can decide if it’s a clever suitable for you.
GoHighLevel: A Powerhouse
Let’s not dance around it– GoHighLevel is hugely effective. It resembles giving your business a Pocket knife. You obtain CRM tools, marketing automation, funnels, appointment scheduling, e-mail and SMS campaigns, social networks DMs, subscription locations, internet sites, pipelines … the list takes place.
However right here’s the important things no one tells you upfront: it requires time to discover. You will not just join and promptly seem like a marketing wizard. There’s a curve. Yet if you agree to climb it? The benefit is big.
What You’ll Love
You Can Finally Ditch All the Various Other Devices
Ever seem like your organization is duct-taped together with 10 different apps? One for e-mails, one more for funnels, something else for text, and don’t neglect your booking software. Oh, and your CRM.
Yeah … stressful.
GoHighLevel changes that. It replaces practically whatever– other than your payment portal. (We’ll talk extra regarding that later on.) You will not have to handle tabs or hope Zapier doesn’t problem out. Everything’s in one place. Which alone? Well worth the cost of admission.
Seriously, I utilized to squander hours babysitting integrations. Currently, I do not also think of it.
It Keeps Improving. Like, Each day
Most platforms turn out updates a couple of times a year. Possibly when a quarter if you’re fortunate.
GoHighLevel? They get on warp speed.
I’ve seen brand-new features decrease in the very same week– also on the same day– multiple times. Someday it’s a new integration with Square, the next it’s updated video uploads, after that suddenly there’s a new social coverage device. It’s wild.
The development group is regularly listening to customers (yes, you) and really implementing requests. You desire something included? There’s a great chance it’ll turn up on the roadmap and in fact get developed. That sort of responsiveness is rare.
Interact With Your Target Market Every Way Possible
This component? Massive.
You’re not just stuck to e-mail and SMS any longer. GoHighLevel lets you talk with your individuals throughout systems– phone calls, voicemail drops, Facebook DMs, Instagram, TikTok, WhatsApp, website conversation … the whole shebang.
And the most effective part? All those messages funnel into one simple discussion tab. One inbox. Say goodbye to searching down a stray Instagram message or forgetting to reply to a message. It’s all there. Clean. Simple. Workable.
SaaS Mode, The Huge Leagues
This one’s a game-changer if you’ve obtained business blood in your capillaries.
SaaS mode allows you rebrand the system as your very own software program and re-sell it. Seriously. You establish your own pricing, slap your own logo design on it, and boom– you’ve got a whole brand-new earnings stream.
It’s not quite “establish it and forget it”, but it’s definitely near-passive revenue. And unlike using solutions, where you’re limited by time and ability, offering a white-labeled platform scales. Fast.
If you’re currently offering clients or you’ve got a target market, this can unlock a totally new income layer for you.
Automation That Liberates Your Life
Ever before get stuck doing the exact same dull jobs over and over? Client onboarding, follow-ups, rescheduling … it consumes your day prior to you also reach the enjoyable stuff.
GoHighLevel’s automation workflows solve that.
You can construct multi-step, multi-channel workflows that activate based on activities– send out a follow-up SMS after a person books, support leads via e-mail series, auto-tag calls in your CRM, schedule appointments, you name it.
It’s effective– practically intimidatingly so initially. But once you set it up? Life-changing. You’ll wonder exactly how you ever managed without it.
It’s Not Just for Agencies; GoHighLevel Customer Service
Back in the early days, GoHighLevel was plainly developed with digital marketing firms in mind. And yeah, it’s still killer for agencies. But now? It’s way more easily accessible.
If you run a regional business– state a dentist, a health and fitness studio, a real estate agency– this platform can be your buddy. You don’t need a marketing level to make it help you.
Even better, GoHighLevel provides “snapshots”– basically prebuilt templates with funnels, automations, emails, and much more tailored for particular sectors. Lots one up and you’re midway done currently.
And at $97/month for the starter plan? It’s a hell of a bargain contrasted to assembling whatever together with various other tools that nickel and dollar you into a $500 tech pile.
Currently for the Not-So-Great Parts
Alright, let’s be actual for a sec. GoHighLevel isn’t perfect. It’s packed with power, but there are a couple of quirks you must know prior to diving in.
Some Features Cost Additional
GoHighLevel bills additional for sure points– mainly e-mail, phone, SMS, and AI solutions. Not a ton of cash, however it’s something to factor into your budget.
What bugs me is that the pricing web page does not really spell this out plainly. You have to dig through the aid facility to figure it out. Personally? I assume they should be much more upfront concerning that.
Still, utilizing Twilio or Mailgun with GoHighLevel is typically less expensive than going all-in on standalone platforms. So in the grand system, you’re still most likely conserving cash.
The Customer Support? It’s a Mixed Bag
Below’s where things obtain a little rough.
On one hand, GoHighLevel offers Zoom support calls– which is remarkable and truthfully above and past what most platforms offer you.
However on the other hand? Their live chat and SMS assistance can be frustratingly slow or unhelpful. I’ve needed to chase after support representatives for follow-ups more than when. And I’ve gotten text with flat-out incorrect info (like informing me my free trial was ending … when it wasn’t).
So yeah– for important things, publication a Zoom. Don’t count on chat GoHighLevel Customer Service.
The Training Products? Pretty Outdated
This is among my largest gripes.
Due to the fact that GoHighLevel updates regularly, their help docs and video tutorials often obtain left in the dust. You’ll be attempting to follow a tutorial, just to understand the screenshots and directions are from, like, 2021.
If you’re brand new and counting on those resources, it can be frustrating. That claimed, the community is energetic, and there are tons of upgraded walkthroughs drifting around on YouTube and Facebook groups. You’ll figure it out– just be ready to Google a few points.
Stripe or Bust
Below’s a strange constraint: to utilize SaaS mode and a few of the rebilling features, you need to use Stripe.
Currently, Stripe is terrific if you remain in the U.S. or other sustained countries. But if you’re not? This could be a problem. There are other repayment integrations like PayPal and currently Square, but they do not cover everything (yet).
Ideally, that’ll change soon. Square integration is still new, and there’s broach increasing its capability. Fingers went across.
It Can Be Overwhelming, Specifically for Newbies
Let me say this loud and clear: GoHighLevel is not “plug and play”.
If you’re all new to sales funnels, automations, or CRMs, the learning contour is genuine. You’re not going to grasp whatever in a day.
Truthfully, do not even attempt. Beginning with the essentials– maybe appointment scheduling or funnel production– and build from there. Attempting to learn whatever simultaneously is a dish for burnout.
Likewise, the interface isn’t super intuitive. Some settings remain in your Agency view, others in your Sub-Accounts. Anticipate to really feel a little lost in the beginning. Entirely regular.
But once it clicks? You’ll seem like an illusionist.
Conclusion
Right here’s the bargain: GoHighLevel isn’t for everyone.
If you want something dead-simple, like Mailchimp or Calendly, this probably isn’t the platform for you. There’s way too much power under the hood for it to be “very easy” out of package.
However if you’re building a major company and you want one device to run the entire thing– marketing, CRM, sales, automations, assistance– after that of course, GoHighLevel is 100% worth a look.
I do not be sorry for changing. Not also a little. And as soon as you get the hang of it? You’ll probably question how you ever lived without it.
So proceed, take the leap. Simply provide on your own time to learn the ropes.
You’ll thank yourself later on.